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Here’s a few aswers to our most
common questions

How can I pay for my order?

We accept all major debit and credit cards and all the payments are dealt with by a secure payment gateway terminal.

How will I know that you have received my order?

You will receive an order confirmation email with all of your order details included. If you have not received this email please check your ‘Junk Mail’ or ‘Spam’ prior to contacting us.

I am struggling to complete my order. What should I do?

If you are experiencing difficulties with any aspect of the Tribard website please get in contact with us. We will be more than happy to help.

Is there and Exchange form?

Please contact us for the  exchange and returns form. Goods without a returns form may not be credited as we cannot process these without the information requested on them.

How do I know which size is right for me?

We have a detailed size guide to help you choose the correct size. Take a look at Tribard Size Guide.

Where is my order?

We aim to dispatch all orders within 3 working days. Once your order has been shipped you will receive an email confirmation of your shipping details.

How do I return goods?

All customers have a statutory right to cancel their order by email at any time up to 5 whole working days after receipt of the goods. Tribard give you 20 days to return your products.

What happens if they need to be exchanged?

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